General Information

We will provide you with fresh fluffy towels for your session.  Flip flops for pedicures when required.  High quality cleanliness and hygiene always. 

 Opening hours:

Treatments are available six days a week and evening appointments are also available. Arrivals, please arrive promptly for your treatments to ensure maximum use of your time with us but please do not arrive too early as we are limiting the number of guests in our treatment areas.

Health concerns:

Some treatments are not suitable for certain medical conditions or during pregnancy. To avoid disappointment, please raise any concerns at the time of booking. We also ask clients to fill out a medical questionnaire on arrival to ensure that treatments are appropriate. If you are undergoing treatment, have been affected by or are recovering from cancer please make us aware at the point of booking. We ask you to postpone your treatment if you are feeling unwell as we are unable to honour treatments to those who have symptoms including a fever, cough, or sore throat.

Pregnancy:

Many of our treatments are suitable during pregnancy but do ask for information when booking.

Mobile Phones:

Please ensure that mobile phones are on silent during your visit.

Valuables:

We strongly recommend that you keep valuables with you. Some treatments require the removal of jewellery. Please ensure you retrieve all valuables before leaving, we cannot be held responsible for any losses.

Cancellation Policy:

We require a minimum of 24 hours’ notice if you wish to cancel your treatment time to enable us to offer it to someone else. Not turning up for your pre-booked time or cancelling with less than 24 hours’ notice, will be charged in full. Arriving late to your scheduled time will result in less opportunity to relax. Prices and treatments are subject to change without prior notice.